Vendor Management
The client organisation must be ready to manage the supplier relationship and performance under contract as soon as possible, ideally long before the commercial negotiations are completed. Successful vendor management clearly depends on clarity within the contract about the respective responsibilities of each party. We can provide clear guidance and examples of best practice which will build trust and effective relationships with suppliers.
In our experience, up to 75% of the potential value identified in the business case will be in jeopardy unless effective relationship management procedures are installed within the client organisation and stipulated in the contract.
Our input to your process includes guidance on:
- management style with the emphasis on proactive, "eyes on/hands off", proactive behaviour
- how the client organisation should be structured to manage the new relationship
- the governance regime required to be established before the contract is signed
- the skill sets required to fulfil the relationship management role
- creation of a Transition Management Office (TMO)
- stakeholder engagement and management
- relationship monitoring arrangements
Our services at a glance:
- Analysis of initial situation
- Definition of alternative courses of action
- Conception and implementation of the continuity strategy
- Professional headhunting for suitable successors
- Process management, documentation and controlling
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